Ethics and Compliance
Ethics and Compliance Program
Leading with integrity at Ferrara® requires all of our employees to foster a culture of ethical and compliant behavior. Ferrara® has established an Office of Ethics and Compliance within our Legal department that will focus on the development and enhancement of our compliance program. The Office of Ethics and Compliance (OEC) provides dedicated support to the leaders and employees of Ferrara®. The OEC will also make regular reports regarding compliance matters to our Board of Directors, Chief Executive Officer and other senior-level leaders.
The Code of Conduct and Other Ethical Standards
Our Code of Conduct provides core guidelines and requirements for ethical behavior and makes clear that Ferrara® cannot tolerate illegal or unethical behavior in any aspect of our business. It emphasizes the importance of ethical and honest conduct, adhering to the company’s policies and procedures, treating confidential information appropriately, avoiding conflicts of interest and maintaining the books and records of Ferrara® with accuracy and integrity and promotes other ethical conduct and behavior. Further, it requires our employees to report any concerns regarding compliance matters.
In addition to our Code, we have policies and procedures that guide employees as they conduct their day-to-day business activities, such as our Conflict of Interest and Anti-Bribery Policy. These policies and procedures provide guidance regarding relevant laws and regulations, and take into account industry best practices. We regularly update our policies to incorporate changes to the law and best practices.
Empowering Your Voice
It is everyone’s responsibility to speak up. We have established systems and processes for employees and others to ask questions, raise concerns and report suspected violations of our Code, policies and procedures, or laws and regulations, without fear of retribution or retaliation. We offer a number of resources to employees, such as our Ethics and Compliance Helpline that provides telephone- and web-based hotlines available 24 hours a day, seven days a week.
Ethics and Compliance Helpline
You can also contact our OEC at
ethicsandcompliance@ferrara.com
All good faith allegations are investigated and, if they are substantiated and do comprise a violation, appropriate corrective action will be taken. The OEC will provide regular reports to senior management the Board about concerns reported, the outcome of investigations and any corrective actions taken. In 2023, 72 cases were submitted through the Ethics and Compliance Helpline, 10 were substantiated, 10 were partially substantiated, and 40 were unsubstantiated, while others were categorized otherwise." To the left you will see an infographic of the categories of these alleged violations.
Ongoing Support
Our OEC looks forward to providing all Ferrara® employees with relevant training, enabling each of us to hold ourselves accountable to upholding our company’s integrity. We will partner with various stakeholders on assessment and remediation.
Download our Code of Conduct
Available in 4 Additional Languages:
Spanish (United States) | Spanish (Mexico) | French (Canada) | Chinese (PRC)
Transparency in Coverage
The following link contains information related to the company’s group health plan via its health plan administrator: in-network rates and an out-of-network allowed amounts and billed charges for covered items and services in a machine-readable file as required by the Affordable Care Act transparency in coverage rule. These machine-readable files are intended by the Departments of Labor, Treasury, and HHS to promote health insurance literacy, consumerism, and competition by providing this information in a public forum so that industry innovators are able to compile and present this information to consumers and promote transparency.
Anti-Discrimination and Anti-Harassment Policy
We will provide training and education programs for employees and other relevant personnel to increase their awareness of our Code and the legal and ethical implications of their actions and behaviors. These trainings include, for example, anti-discrimination and anti-harassment training consistent with our policy, see below, regarding these matters.
The Forced and Child Labour in Supply Chains Act
We understand our responsibility to assess and address the risks of forced labor and child labor in our operations and value chains. You can review our 2023 report under Canada’s Fighting Against Forced Labour and Child Labour in Supply Chains Act to learn about the relevant efforts, practices, and due diligence processes we have in place to address these issues.
